At Handicrafts of Kutch, we strive to ensure your satisfaction with every purchase. However, if you need to return a product, please review our return policy below:

1. Eligibility for Return

   • We only accept returns if the product is damaged or if the wrong product was dispatched.

2. Shipping Charges

   • The customer is responsible for the shipping charges for returning the product. We do not bear the shipping costs for returns.

3. Return Request Procedure

   • Before submitting a return request, you must provide a video of the unboxing process. The video should clearly show the damage or the incorrect product received.

4. Return Request Timeline

   • Returns must be requested within 3 days of receiving the product. We will not accept return requests made after 3 days from the date of product dispatch.

Please ensure you follow the steps above to facilitate a smooth return process. 

Thank you for shopping with Handicrafts of Kutch.